Contacts

How to Reach Us

The easiest way to get in touch with the team behind newonlinecasinogame.com is by email:

When writing to us, please include a clear subject line and as much detail as possible so we can route your message to the right person on our editorial team.

What You Can Write About

We welcome messages on a variety of topics, including:

Questions about our content — for example, how we test and review online casinos available to players in Canada, or what criteria we use in our ratings.
Corrections — if you spot outdated, inaccurate, or incomplete information in any of our reviews or guides, let us know and we will verify and update it.
Feedback — suggestions on how we can make our reviews, comparisons, and guides more useful for Canadian players.
Partnership requests — if you represent a casino brand, affiliate program, or another business and would like to discuss cooperation, send us a brief proposal by email.

Response Time

We read every message we receive and do our best to respond as quickly as possible. In most cases, you can expect a reply within a few business days. During busy periods or holidays, responses may take a little longer — we appreciate your patience.

Questions About Your Casino Account

Please note: newonlinecasinogame.com is an independent review and information website. We are not a gambling operator, and we do not run any casino, handle player funds, or manage player accounts.

This means we cannot help with:

Deposits or withdrawals;
Bonus activation, wagering requirements, or bonus disputes;
Account registration, verification (KYC), or blocked accounts;
Technical issues on a casino's website or app.

For any of these matters, please contact the customer support team of the casino where you hold your account — usually available via live chat, email, or the help section on the casino's own website.

Need Help With Gambling?

If you or someone you know is struggling with gambling, free and confidential help is available across Canada. We encourage you to reach out to:

ConnexOntario — a provincially funded helpline connecting people in Ontario (and a useful reference point for services across Canada) with support for problem gambling, available 24/7. You can reach them at 1-866-531-2600 or visit www.connexontario.ca.

Support is free, confidential, and available at any time. Remember: gambling should always remain entertainment — never play with money you cannot afford to lose.